All Domestic US shipping is by USPS. All orders are shipped from Fallbrook, California.
Orders with in stock inventory will be fulfilled within 10-14 business days (excluding holidays). Please note your order may encounter delays once shipped due to COVID-19, increased shipping volume or inclement weather which is out of our control. Please note shipping rates are calculated based on the weight and size of the product purchased.
We only ship to PO boxes via USPS at this time for standard shipping.
At this time we do not offer shipping outside of the US. To arrange international delivery, we recommend using a freight forwarding company that will ship to your country. Please note customers are responsible for all import taxes, duties, carrier fees and customs declarations.
In-store pickup is available for a majority of our items and is dependent upon stock availability. Unfortunately at this time we are not able to offer store pick-up and online fulfillment in a single order.
The Shoppe by Witty does not have an in-house delivery service. All shipments and deliveries are carried out via third party delivery companies.
We ask that you inspect your items upon delivery. The Shoppe by Witty will not be held responsible for any damages after the item(s) have left our showroom/warehouse. Should any transit damage be discovered please contact us immediately. The Shoppe by Witty will happily accept responsibility for defective or damaged products if it is determined to be a manufacturing issue.
We update our website with estimated shipping time frames as often as possible. Please note that all lead times are approximate and are subject to change. Should this occur, you will be notified of changes to the item(s) in your order. Lead times are strictly quoted as production time only and do not include transit time. If multiple items are ordered together, the full order will ship once all items are completed. To check on the status of your order at any time, simply log into your account.
In stock items ship within 2-3 weeks. If an item is backordered, the estimated date of restock will display per item under the 'add to cart' button. Please make your selection for estimated lead time. If no backorder date appears, the item is in stock.